Improving and innovating with Mark Laithwaite

For Mark Laithwaite, our new Head of Continuous Improvement and Innovation (CI&I), joining Piritahi was driven by the energy of the people, the scale of the projects and the opportunity to work for an organisation focused on “delivering good outcomes in a really important area”.

Mark’s 35+ year long career in leading transformation, business re-engineering, and continuous improvement is an asset to Piritahi, as is his understanding of the science behind it.

The CI&I function that Mark heads manages the continuous improvement and innovation pipeline, identifying and prioritising these areas so that Piritahi can continue to adapt new ideas and deliver great service for our client, Kāinga Ora – Homes and Communities.

“As I learnt about Piritahi, I was impressed by the purpose and the outcomes that the alliance enables and the good work, commitment, and drive I was seeing then (and now see every day). I wanted to join and immerse myself in the meaningful work Piritahi did, and contribute to the delivery of more land, more efficiently, and be part of the solution to the Auckland housing crisis.”  

Originally from the north-west of England, Mark has been in New Zealand since 1996 and has held senior roles in many large local and global organisations, most recently at Auckland Council where he led business improvement initiatives for six years.  

Mark is also a certified Lean Six Sigma Black Belt, gained from 3M Company, which indicates a high-level understanding and achievement within the world of complex improvement projects.